Crescenz VA Medical Center (CMCVAMC) Deploys the DSS Iconic Data Patient Case Manager (PCM) Solution

Solution enhances overall quality of care by helping facility to become a high reliability organization (HRO)

JUNO BEACH, Fla. (September 19, 2022) — Document Storage Systems, Inc. (DSS, Inc.), a leading provider of health information technology (HIT) solutions for federal, private and public health care organizations and Iconic Data Inc., a leading provider of health care analytics and real-time data enabled workflow standardization solutions, today announced that Philadelphia’s Crescenz VA Medical Center (CMCVAMC) has implemented the DSS Iconic Data Patient Case Manager (PCM) to support the delivery of highly reliable, well-coordinated care for Veterans.

The U.S. Department of Veterans Affairs (VA) is currently focused on transforming the VA into a high reliability organization (HRO), and is committed to empowering Veterans with more health care options under the MISSION Act. The CMCVAMC is one of 18 medical facilities in the country selected to participate in the overall high reliability initiative. Here are the five pillars of the VA’s HRO effort.

In alignment with this, the PCM VA HRO Platform supports the CMCVAMC HRO journey and the key priorities that Under Secretary for Health Dr. Shereef Elnahal outlined in his Sept. 8, 2022 town hall. The platform’s capabilities enable VA Medical Centers to improve care for Veterans and to achieve excellence on some of the most challenging and high priority performance measures including, for example, those for suicide prevention.    

The PCM VA HRO Platform achieves this by injecting real-time data into key clinical and administrative workflows and by providing digital view management boards enabling proactive action. PCM will assist the CMCVAMC with:

  • Providing the best inpatient and outpatient care for Veterans

  • Achieving its HRO goals and the Undersecretary’s priorities

  • Enhancing its Strategic Analytics for Improvement and Learning or SAIL measure performance

Integrated into the facility’s live hospital information system, the PCM VA HRO Platform modernizes the legacy Electronic Health Record system addressing key gaps and workflow inefficiencies. The software also improves the situational awareness of care teams, enables better sensitivity to operations through data visualization, and has a track record of saving valuable VA employee time. This is essential to reducing employee burn out, improving employee experience, and recruiting and retaining a talented and motivated workforce.  

Key use cases and benefits of the PCM VA HRO Platform Include:

  • Maximizing Patient Access (Patient Flow Optimization)

  • Population Health Management

  • Suicide Prevention

  • Care Coordination

  • Community Care

  • Patient Safety at Care Transitions

The CMCVAMC implementation, led by the Medicine Service Line, includes a focus on the PCM Veteran Acuity, Summary, Action items, Future contingencies, Echo back understanding Handoff System or VA SAFE Handoff System (VASHS) capabilities. It is an evidence-based approach to improving the safety of patient handoffs. In multi-centered prospective clinical studies, this approach has been shown to reduce communication failures and preventable medical errors.

PCM has been implemented at a number of VA facilities, and additional Veterans Integrated Service Network procurements are expected in government fiscal years 2022 and 2023.

To learn more about the PCM VA HRO Platform please click here. For more information on DSS, Inc.’s Federal Health IT solutions, please click here or consult with us.  

About Document Storage Systems, Inc. (DSS, Inc.)

With over 30 years of experience, DSS, Inc. knows what works. We are a health information software development and systems integration company, providing services and solutions used daily by thousands of clinicians and administrative staff nationwide, to reduce costs, streamline workflows and improve patient care. For more information about DSS, Inc. visit www.dssinc.com.

 

About Iconic Data Inc.

Iconic Data Inc. provides hospital information system integrated software solutions that help health care provider organizations deliver highly reliable care via standardized workflows, data visualization tools and analytics that together lead to reduced care variation and the ability to continuously monitor processes, performance and outcomes.